Shipping Policy
We ensure timely and secure delivery of our products worldwide. Please review our shipping policy below:
Processing Time
- Orders are processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods & Estimated Delivery
- Standard Shipping: 7-14 business days (varies by destination).
- Express Shipping: 3-7 business days (additional charges apply).
- Delivery times may be affected by customs processing, weather, or other unforeseen circumstances.
Shipping Rates
- Shipping costs are calculated at checkout based on the destination and selected shipping method.
- Free shipping may be available for bulk orders or special promotions.
International Shipping & Customs
- We ship worldwide, but international orders may be subject to customs fees, taxes, or import duties.
- Customers are responsible for any additional customs charges imposed by their country.
- Delays due to customs clearance are beyond our control.
Order Tracking
- Once your order is shipped, you will receive a confirmation email with a tracking number.
- You can track your shipment through the carrier’s website.
Lost or Delayed Shipments
- If your package is delayed or lost, please contact us at kaeruneedlestokyo@gmail.com.
- We will assist in tracking the package but are not responsible for delays caused by the shipping carrier.
For any shipping-related inquiries, please contact us at kaeruneedlestokyo@gmail.com.